ORDER AND SHIPPING

ORDERS

  • In stock item orders will ship within 1-2 business days.
  • Made to order pieces (Fine Jewelry) will ship in 1-3 weeks.
If you need your item by a specific date, please email us and we will do our best to accommodate your request.

SHIPPING

  • The estimated shipping timeline provided represents an approximate number of days required for an order to reach its destination starting from the indicated ship date during checkout. Please note that this estimation does not account for weekends, holidays, or any unforeseen disruptions on the courier's side such as adverse weather conditions, high shipment volume, or traffic-related issues. Additionally, if your order contains items that are currently marked as made-to-order, the dispatch date might be subject to change. Please review the dates provided during the checkout process and on your confirmation email.
  • The shipping cost is assessed according to the pre-tax subtotal, prior to any discounts applied, and excludes items that are non-refundable.
Enjoy free ground shipping on all US orders!

INTERNATIONAL SHIPPING

International shipments may be subject to additional customs duties and service charges. It is important to note that Ines Mills has no control over these charges and cannot provide specific information about their amounts, as they differ from one country to another. For detailed information, we recommend reaching out to your local customs office. Please bear in mind that we are unable to reimburse any duties or taxes paid upon delivery.